Turning ON and OFF the Set Relocation Feature

Set Relocation is a feature that enables a phone to be moved from one place to another, without losing it's programming. The extension number, along with all the button programming will follow the phone from one jack to another when the feature is turned on.

When the Set Relocation feature is turned OFF, the programming of the phone will remain with that particular phone jack instead of following the phone. This is handy for when you need to change a defective phone with a new phone. (Turn Set Relocation OFF, then get the new phone, and plug it where the defective phone is. It will boot up with the same extension number that was there before, as well as keep the button programming, assuming you changed the phone with one of the same model.)

This is how you toggle the setting between on and off. It is important that you understand how to navigate through the Norstar System Programming menu's before you attempt this.

With newer programming, when you enter programming, (feature ** 266344 ) you will see "Terminals&Sets".  Follow these steps (SHOW and NEXT refer to the buttons next to the triangles that appear on the right hand column of buttons on your phone when you enter programming.  Programming must be done from a system phone that has three "soft keys" under the display)

1.    At  “Terminals & Sets” press NEXT until the display reads “System programming”.

2.    Press SHOW.  Press NEXT twice until the display reads "Featr Settings".

3.    Press SHOW.  Then press NEXT until the display reads “Set relocation:?”.  Use CHANGE to toggle Y to move phones, N to turn feature off.  Exit programming by hitting Rls button.

4.    Unplug the phone(s) you want to move.  Unplug a maximum of two at a time.  Plug in the first set you unplugged at the new location.  Wait five minutes for the set to “read” its new location, then press Feature *0, and press an intercom button.  The display will show the extension number and name.  If correct, you may now plug the other phone in to its new location.  Wait five minutes to check the status using Feature *0.  

If you have old programming, when you use feature ** 266344 , you'll see "a.Configuration".  If that is the case:

1.    The display will say “A. Configuration”.  
2.    Press SHOW.  The display reads “1. Line Data”
3.    Press NEXT three times.  The display reads “4. Miscellaneous”
4.    Press SHOW.  The display reads “Background music”
5.    Press NEXT seven times.  The display reads “Set relocation: N”  
6.    Press the soft key under CHANGE to Y(es)
7.    Press Rls to finish.
8.    Unplug the phone you want to move.  At the new location, unplug the second set if needed.  Unplug a maximum of two at a time.  Plug in the first set you unplugged at the new location.  Wait five minutes for the set to “read” its new location, then press Feature *0, and press an intercom button.  The display will show the extension number and name.  If correct, you may now plug the other phone in to its new location.  Wait five minutes to check the status using Feature *0.